About Us
About Us
Our Mission
Our Service Map
Bhiiva Solution offers a full spectrum of IT consultancy services designed to drive business success through technology. We begin with thorough business analysis and requirement gathering, followed by strategic technology assessments and tailored recommendations. Our expertise extends to solution architecture and design, meticulous project planning and management, seamless implementation and integration, and robust quality assurance and testing. We ensure cybersecurity measures and regulatory compliance, facilitate change management and user training, and continuously monitor and optimize system performance. With a commitment to client collaboration and communication, we provide ongoing support and strategic advice, fostering innovation and sustainable growth in a rapidly evolving digital landscape.
At Bhiiva Solution, we engage in a comprehensive range of software development activities, including requirement analysis, project planning and management, system design, and development. We ensure the highest quality through rigorous testing and quality assurance, followed by smooth deployment. Our commitment extends to ongoing maintenance and support, detailed documentation, and proactive client communication. We prioritize staying current with industry trends and continuously improving our processes, all while fostering innovation to deliver exceptional, tailored IT solutions across various domains such as insurance, banking, and more.
At Bhiiva Solution, our Staff Augmentation services focus on providing highly skilled professionals to seamlessly integrate with your existing teams, addressing skill gaps and enhancing project capabilities. We carefully select and deploy experts tailored to your specific needs, ensuring they align with your organizational goals and culture. Our resources include professionals with specialized knowledge in the US-based insurance domain, ensuring they bring valuable industry-specific insights and expertise. Our approach includes thorough candidate vetting, continuous performance monitoring, and proactive support to ensure optimal productivity and contribution. By offering flexible staffing solutions, we help you scale your workforce efficiently, manage workload fluctuations, and accelerate project timelines while maintaining high standards of quality and expertise.
Bhiiva Solution excels in QA and Testing with specialized focus on insurance and banking domains, ensuring robust and compliant solutions. Our comprehensive approach includes strategic test planning and execution tailored to industry-specific requirements. We conduct rigorous functional, regression, integration, performance, and security testing to validate system reliability and data integrity. Collaborative user acceptance testing (UAT) ensures interfaces and processes meet stakeholder expectations. Leveraging automated testing frameworks enhances efficiency while our domain expertise in insurance policies, claims management, and banking operations ensures thorough validation aligned with regulatory standards. We prioritize defect management and reporting, providing transparent insights into testing outcomes to optimize system performance and user satisfaction.
Bhiiva Solution excels in providing comprehensive IT Helpdesk and 24x7 Production Support services, encompassing L1, L2, and L3 support tiers. We prioritize rapid incident resolution and proactive maintenance, managing incidents with KPIs focused on response and resolution times across all levels. Our services include efficient service request fulfillment for user satisfaction, proactive monitoring and alert management to preemptively address issues, and thorough problem management with root cause analysis. We collaborate closely with development teams for permanent solutions, manage changes seamlessly, and optimize system performance and security. Our robust backup and disaster recovery procedures ensure business continuity, supported by comprehensive documentation and knowledge management for effective support and training. With round-the-clock availability and a structured approach across L1, L2, and L3 support tiers, we uphold high standards of service delivery to meet client needs reliably and efficiently.
Bhiiva Solution excels in comprehensive data analytics services, starting with meticulous data collection and integration from diverse sources. We ensure data quality through rigorous cleaning and transformation processes, followed by exploratory data analysis to uncover patterns and trends. Our expertise extends to statistical analysis and advanced modeling techniques, leveraging machine learning for predictive insights and optimization. We specialize in creating intuitive data visualizations and insightful reports that empower decision-making. With a focus on big data analytics and adherence to data governance principles, including compliance with regulations, we deliver actionable customer insights, segmentation strategies, and tailored business intelligence solutions. Continuously refining our analytics strategies, we help clients drive innovation, enhance operational efficiency, and achieve sustainable growth in their industries.
Our Solutions Support
Digital Transformation & Re-engineering of Product Platform from Monolithic to Cloud Native solution
Provide consultancy and support in building sustainable delivery governance framework, converting OKRs and organizational goals into KPI’s and actionable insights like utilization and billability and governed the gap analysis through training and automation.
Implementation and setup of new IT helpdesk and and production support for clients (L1/L2/L3) along with implementation of ITSM model using Remedyforce, Servicenow or ADO.
SaaS and Cloud Based Hosting: Implementation and support of application hosted in SaaS (Onprem and Cloud) & Cloud environments for customer products
partner with companies for niche skills on contract basis to address immediate client needs. Provide business analyst for Insurance, Banking, Telecom and other IT services.
Partner with clients to perform product configuration for low code – no code platforms by engaging business configurators for US Life and Annuity customers
We offer multiple pricing models suitable for different service variations.